Contact us

View of Cockatoo Island from the ferry.

Welcome to our ‘Contact us’ page. If you need to get in touch with us – or would like to submit suggestions, comments or compliments – please refer to the contact details below or complete the feedback webform on this page.

To learn about our network of heritage destinations on Sydney Harbour, including popular attractions, and to plan a trip, see: Our places and What's on

In the event of a serious emergency at one of our sites, dial 000 or 112 if mobile reception is poor.

 

Cockatoo Island, Headland Park, North Head Sanctuary and Sub Base Platypus are patrolled by rangers and/or security personnel. To notify a ranger or security of an emergency at one of our sites – or to report lost or stolen property – refer to the following contact details:

Cockatoo Island

Headland Park

North Head Sanctuary

Sub Base Platypus

All other sites

Tours

For enquiries about our guided tours at Cockatoo Island, please email tours@cockatooisland.gov.au or visit the Cockatoo Island Visitor & Accommodation Centre.


See also: Tours (overview).


Accommodation

For enquiries about accommodation on Cockatoo Island, please phone (02) 9700 4111, email stay@cockatooisland.gov.au or visit the Cockatoo Island Visitor & Accommodation Centre.


See also: Accommodation (overview) and Camping (overview).


[Note: Our accommodation team is on duty from 8.30am to 8pm, Monday to Saturday and from 9am to 7pm on Sunday.]


Education programs

For enquiries about our education programs for primary and high schools, please email tours@cockatooisland.gov.au


See also: Learn (overview).

To enquire about venue hire opportunities with the Harbour Trust, please complete our venue enquiries webform. See also: Event venues.


To apply for a filming and/or photography permit, see: Filming and photography.


For any other enquires, email licensing@harbourtrust.gov.au

To enquire about leasing opportunities with the Harbour Trust, complete our Lease enquiries webform. See also: For lease and Tenant directory

The Harbour Trust’s destinations include Cockatoo Island / Wareamah, North Head Sanctuary in Manly, Sub Base Platypus in North Sydney and Headland Park in Mosman. They also protect Woolwich Dock and Parklands in Hunters Hill, Macquarie Lightstation in Vaucluse and the Former Marine Biological Station at Camp Cove.


For media enquiries, contact 0407 852 785 or email media@harbourtrust.gov.au.


To obtain approval for a media shoot at one of our places, complete our Small Activation/Event Permit Form and email it to licensing@harbourtrust.gov.au.

At our discretion, and in exchange for being made an event sponsor, we accept applications from local groups, community advocates, and charities seeking prize donations to raise funds for a meaningful cause.


To apply for the Harbour Trust to sponsor your next community fundraiser, see: Community sponsorship

To learn about our free community talks, and to request a talk for your group, see: Community talks.

For all general enquiries, please complete the feedback form on this page, phone (02) 8969 2100 or email info@harbourtrust.gov.au.


[Note: Our core business hours are 9am to 5pm, Monday to Friday. See our Visit Cockatoo Island and Visit North Head Sanctuary webpages for visitor centre operating hours at both locations.]


Key addresses


Head Office

Building 28, Best Avenue

Mosman, NSW 2088

Australia 


Postal address

PO Box 607

Mosman, NSW 2088

Australia


Cockatoo Island Visitor & Accommodation Centre

Cockatoo Island,

Sydney Harbour, NSW

Australia


North Head Sanctuary Visitor Centre

North Fort,

North Head Scenic Drive,

Manly, NSW 2095

Australia

The Harbour Trust is committed to consistent, fair and confidential complaint handling and to resolving complaints as quickly as possible.


For further information, see: Formal complaints process

The Harbour Trust publishes a service charter that sets out our standard of service. Public feedback assists us to not only improve our services but also protect, maintain and enhance the amenity of our lands. To provide feedback, including suggestions, comments and compliments, complete the form on this page.

 

 

Feedback form

To provide feedback, please complete this form...

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Acknowledgement of Country

We acknowledge the Traditional Custodians and Owners of the lands, waters and sky of Sydney Harbour, including the extraordinary places we manage and protect. Today, the homelands of the Borogegal, Birrabirragal, Cammeraygal, Gadigal, Gayamagal, Wallumedegal and Wangal peoples host destinations under our stewardship. We pay our respects to their Elders past, present, and emerging.

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