Volunteer program

Tour Guide Volunteers (North Head Sanctuary or Headland Park)

We require friendly and engaging volunteers with excellent communication skills and a good knowledge of Australian history (especially military) to lead Defence of Sydney Tours at North Head Sanctuary (Manly) or the Tunnels & Gunners Tour at Headland Park (Mosman). Tours are scheduled on Sundays and midweek by request. Responsibilities include opening and closing procedures, risk management and willingness to interact with visitors in between tours on rostered shifts. This is primarily an outdoor role, with physical capabilities to walk safely over uneven terrain, negotiate narrow steps and be comfortable in underground tunnels required.

Visitor Service Volunteers (North Head Sanctuary)

We are seeking reliable and friendly people from diverse backgrounds who have good customer service and communication skills, an interest in Australian history and enthusiasm for welcoming visitors to our extraordinary sites on Sydney Harbour.

Volunteers are primarily based in or near the visitor centres, however some outdoor roaming duties may also be required at key landmarks or places of interest. Ability to ascend and descend steps, sloping inclines and the ability to navigate over uneven ground is required, along with occasional bending to restock cupboards and capability to lift small items (below shoulder height to maximum of 10kg). Ability to operate a Point-of-Sale System and basic computer skills are required. Availability to commit to minimum of 2 shifts per month at North Head Sanctuary is required.