Contact us

General enquiries

For all general enquiries, please phone (02) 8969 2100 or email info@harbourtrust.gov.au.

Note: Our core business hours are 9am to 5pm, Monday to Friday. Our Visitor Centres at Cockatoo Island and North Head Sanctuary are open from 10am to 4pm, Monday to Sunday.

Address

Head Office

Building 28, Best Avenue 
Mosman, NSW 2088
Australia

Postal Address

PO Box 607
Mosman, NSW 2088
Australia

Site emergencies

In the event of an emergency at one of our sites, dial 000 or 112 if mobile reception is poor.

Rangers and security

Cockatoo Island, Headland Park, North Head Sanctuary and Sub Base Platypus are patrolled by rangers and/or security personnel.

To notify a ranger or security of an emergency at one of our sites – or to report lost or stolen property – refer to the following contact details:

Cockatoo Island

• Rangers (8am to 4pm) 0434 652 153
• Security (4pm to 8am): 0433 632 791

Headland Park

• Rangers (8am to 4pm): 0432 750 714
• Security (4pm to 8am): 0433 631 572

North Head Sanctuary

• Rangers (8am to 4pm): 0434 652 152
• Security (4pm to 8am): 0433 631 689

Sub Base Platypus

• Rangers (7am to 3pm): 0437 049 296

All other sites

• Rangers (8am to 4pm): 0432 750 714
• Security (4pm to 8am): 0433 631 572

Leasing enquiries

For all leasing enquiries, please contact Recarda Barker on (02) 8969 2178.

Accommodation Enquiries

For enquiries about accommodation on Cockatoo Island, please phone (02) 9700 4111, email stay@cockatooisland.gov.au or visit the Cockatoo Island Visitor Centre. Note: Our accommodation team is on duty from 8.30am to 4.30pm, Monday to Friday.

Media Enquiries

For all media enquiries, please contact:

Rebecca Hill
T: (02) 8969 2113
E: rebecca.hill@harbourtrust.gov.au

For more information, head to our Media Centre. 

Service level

Feedback

The Harbour Trust publishes a service charter that sets out our standard of service. Public feedback assists us to not only improve our services but also protect, maintain and enhance the amenity of our lands. To provide feedback, including suggestions, comments and compliments, complete the form on this page.

Complaints

The Harbour Trust is committed to consistent, fair and confidential complaint handling and to resolving complaints as quickly as possible.

For further information, refer to our Formal Complaints Process.