Contact us

To find out more about our network of heritage destinations on Sydney Harbour, including popular attractions, and plan a trip, check out our Places to visit webpage.

See also: See and do (overview), What's on directory and Tours (overview)

In the event of a serious emergency at one of our sites, dial 000 or 112 if mobile reception is poor.

Cockatoo Island, Headland Park, North Head Sanctuary and Sub Base Platypus are patrolled by rangers and/or security personnel. To notify a ranger or security of an emergency at one of our sites – or to report lost or stolen property – refer to the following contact details:

Cockatoo Island

• Rangers (7am to 4pm) 0434 652 153
• Security (4pm to 7am): 0433 632 791

Headland Park

• Rangers (7am to 4pm): 0432 750 714
• Security (4pm to 7am): 0433 631 572

North Head Sanctuary

• Rangers (7am to 4pm): 0434 652 152
• Security (4pm to 7am): 0433 631 689

Sub Base Platypus

• Rangers (7am to 4pm): 0437 049 296
• Security (4pm to 7am): 0487 327 514

All other sites

• Rangers (7am to 4pm): 0432 750 714
• Security (4pm to 7am): 0433 631 572

Tours

For enquiries about our guided tours at Cockatoo Island, please email tours@cockatooisland.gov.au or visit the Cockatoo Island Visitor Centre.

See also: Tours (overview).

Accommodation

For enquiries about accommodation on Cockatoo Island, please phone (02) 9700 4111, email stay@cockatooisland.gov.au or visit the Cockatoo Island Visitor Centre.

See also: Accommodation (overview) and Camping (overview).

[Note: Our accommodation team is on duty from 8.30am to 4.30pm, Monday to Friday.]

Education programs

For enquiries about our education programs for primary and high schools, please email tours@cockatooisland.gov.au

See also: Learn (overview).

To enquire about venue hire opportunities with the Harbour Trust, please complete our venue enquiries webform. See also: Event venues (overview).

To apply for a filming and/or photography permit, please refer to our filming and photography webpage.

For any other enquires please email licensing@harbourtrust.gov.au

To enquire about leasing opportunities with the Harbour Trust, please complete our lease enquiries webform. See also: Leasing opportunities and Tenant directory

For all media enquiries, please contact:

Lily Pai

T: 0477 268 919

E: lily.pai@harbourtrust.gov.au

For more information, head to our Media Centre. 

For all general enquiries, please complete our feedback form at the bottom of the page, phone (02) 8969 2100 or email info@harbourtrust.gov.au.

[Note: Our core business hours are 9am to 5pm, Monday to Friday. See our Visit Cockatoo Island and Visit North Head Sanctuary webpages for visitor centre operating hours at both locations.]

Construction work at Sub Base Platypus

For complaints about specific site-related issues (such as noise) please call Taylor on 0438 365 652. For general enquiries about the Torpedo Factory Renewal Project, email platypus@harbourtrust.gov.au or phone (02) 8969 2100.

Key addresses

Head Office
Building 28, Best Avenue
Mosman, NSW 2088
Australia

Postal Address
PO Box 607
Mosman, NSW 2088
Australia

Cockatoo Island Visitor Centre
Cockatoo Island,
Sydney Harbour, NSW
Australia

North Head Sanctuary Visitor Centre
North Fort,
North Head Scenic Drive,
Manly, NSW 2095
Australia

The Harbour Trust publishes a service charter that sets out our standard of service. Public feedback assists us to not only improve our services but also protect, maintain and enhance the amenity of our lands. To provide feedback, including suggestions, comments and compliments, complete the form on this page.

Complaints

The Harbour Trust is committed to consistent, fair and confidential complaint handling and to resolving complaints as quickly as possible.

For further information, refer to our Formal Complaints Process.