Our places 
Chowder Bay
To learn about our network of heritage destinations on Sydney Harbour, including popular attractions, and to plan a trip, see: Our places and What's on
In the event of a serious emergency at one of our sites, dial 000 or 112 if mobile reception is poor.
Cockatoo Island, Headland Park, North Head Sanctuary and Sub Base Platypus are patrolled by rangers and/or security personnel. To notify a ranger or security of an emergency at one of our sites – or to report lost or stolen property – refer to the following contact details:
Cockatoo Island
- Rangers (7am to 4pm) 0434 652 153
- Security (4pm to 7am): 0433 632 791
Headland Park
- Rangers (7am to 4pm): 0432 750 714
- Security (4pm to 7am): 0433 631 572
North Head Sanctuary
- Rangers (7am to 4pm): 0434 652 152
- Security (4pm to 7am): 0433 631 689
Sub Base Platypus
- Rangers (7am to 4pm): 0437 049 296
- Security (4pm to 7am): 0487 327 514
All other sites
- Rangers (7am to 4pm): 0432 750 714
- Security (4pm to 7am): 0433 631 572
Tours
For enquiries about our guided tours at Cockatoo Island, please email tours@cockatooisland.gov.au or visit the Cockatoo Island Visitor Centre.
See also: Tours (overview).
Accommodation
For enquiries about accommodation on Cockatoo Island, please phone (02) 9700 4111, email stay@cockatooisland.gov.au or visit the Cockatoo Island Visitor Centre.
See also: Accommodation (overview) and Camping (overview).
[Note: Our accommodation team is on duty from 8.30am to 4.30pm, Monday to Friday.]
Education programs
For enquiries about our education programs for primary and high schools, please email tours@cockatooisland.gov.au
See also: Learn (overview).
To enquire about venue hire opportunities with the Harbour Trust, please complete our venue enquiries webform. See also: Event venues.
To apply for a filming and/or photography permit, see: filming and photography.
For any other enquires, email licensing@harbourtrust.gov.au
To enquire about leasing opportunities with the Harbour Trust, complete our lease enquiries webform. See also: For lease and Tenant directory
For public relations enquiries, contact Lily Pai on 0477 268 919 or email lily.pai@harbourtrust.gov.au.
To obtain approval for a media shoot at one of our places, complete our Low impact permit form and email it to licensing@harbourtrust.gov.au.
At our discretion, and in exchange for being made an event sponsor, we accept applications from local groups, community advocates, and charities seeking prize donations to raise funds for a meaningful cause.
To apply for the Harbour Trust to sponsor your next community fundraiser, see: Community Sponsorship
For all general enquiries, please complete the feedback form on this page, phone (02) 8969 2100 or email info@harbourtrust.gov.au.
[Note: Our core business hours are 9am to 5pm, Monday to Friday. See our Visit Cockatoo Island and Visit North Head Sanctuary webpages for visitor centre operating hours at both locations.]
Construction work at Sub Base Platypus
For complaints about specific site-related issues (such as noise) please call Taylor on 0438 365 652. For general enquiries about the Torpedo Factory Renewal Project, email platypus@harbourtrust.gov.au or phone (02) 8969 2100.
Key addresses
Head Office
Building 28, Best Avenue
Mosman, NSW 2088
Australia
Postal Address
PO Box 607
Mosman, NSW 2088
Australia
Cockatoo Island Visitor Centre
Cockatoo Island,
Sydney Harbour, NSW
Australia
North Head Sanctuary Visitor Centre
North Fort,
North Head Scenic Drive,
Manly, NSW 2095
Australia
The Harbour Trust publishes a service charter that sets out our standard of service. Public feedback assists us to not only improve our services but also protect, maintain and enhance the amenity of our lands. To provide feedback, including suggestions, comments and compliments, complete the form on this page.
Complaints
The Harbour Trust is committed to consistent, fair and confidential complaint handling and to resolving complaints as quickly as possible.
For further information, refer to our Formal Complaints Process.
