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The Harbour Trust's approach to COVID-19

An update regarding the Harbour Trust sites and COVID-19...
Update (6 April 2020)

Cockatoo Island: The visitor centre, campground, heritage accommodation and cafés are all currently closed on Cockatoo Island. Access to public amenities such as toilets is limited until further notice. If you are visiting, please follow rules around social distancing and, ahead of your visit, check for updates about this situation.

 

Update (31 March 2020)

 

Tennis Courts: The Harbour Trust has closed tennis court across all sites to support the health and safety of visitors. This follows recommendations from the Australian Government and Tennis Australia regarding COVID-19. At present, courts will remain closed until 30 April. This situation will be reviewed as advice evolves.

The Middle Head Market: Due to the Federal Government’s guidelines on social distancing, the Middle Head Market will not be trading until further notice. 

Update (30 March 2020)

 

Harbour Trust parklands and walking tracks at Headland Park, North Head Sanctuary and Sub Base Platypus remain open at this stage; however, visitors must follow government guidelines on social distancing. Cockatoo Island's visitor centre, waterfront campground and heritage accommodation are all closed to the public until further notice.

Update (25 March 2020)

 

The wellbeing of visitors remains core business for the Harbour Trust during this challenging time. As such, we will continue to take proactive steps, responding to Government advice as it becomes available.

Currently, our beautiful parklands remain open to the public; however, in the best interests of our community, we have taken the following actions…

Cockatoo Island: The Biennale of Sydney exhibition at Cockatoo Island has closed until further notice; however, Biennale has indicated it is taking steps to enable the public to experience the works of this year’s artists remotely. Pop-up bistro Mary’s On The Edge has also closed its doors.

Visitor Centres: Our volunteer-run Visitor Centres at North Head Sanctuary and Cockatoo Island will remain closed. For information about these popular destinations, including their history, flora and fauna, see: North Head Sanctuary and Cockatoo Island

Tours and events: All scheduled programming, tours and events have been suspended. For those disappointed that our next Macquarie Lighthouse Tour will not proceed, we invite you to discover the 200-year-old navigational light source as part of an interactive online experience.

Volunteer program: Our volunteer program has been suspended but we continue to remain connected to our wonderful volunteers in a digital environment. Read up on some of their recent successes HERE

Education Program and school bookings: In line with the NSW Education advice, all school activities across our sites are being suspended.

Harbour Trust offices: Our offices are currently closed and the majority of Harbour Trust administrative work will occur off site. Please allow for additional response times due to our remote working arrangements.

Businesses: For information about our tenants, including the food and beverage operators across our sites, please contact the businesses directly.

Thank you for your ongoing support during this time. Check for updates on this website – and continue to follow us on Facebook and Instagram – for updates about our visitor destinations and the steps we are taking to address the current situation and stay engaged with the community.

Update (16 March 2020)


In recent weeks, the Harbour Trust has followed advice from the NSW Department of Health and the World Health Organisation and implemented measures to ensure the health and safety of our visitors.

In light of recent Government advice, including that received by the Department of Education, all Harbour Trust sites will remain open. However, in order to limit the transmission of the virus and ensure the health of our visitors, volunteers and staff we will suspend all Harbour Trust run programming, tours and events until 31 March 2020. This includes our guided tours, Sunset Sessions and group bookings. This will be reviewed regularly as this situation evolves.

Further, our volunteer program including volunteer-led tours at Macquarie Lightstation, Georges Heights and North Fort will be temporarily suspended until the 30 April 2020. This will necessitate the closure of our Visitor Centres at North Head Sanctuary and Cockatoo Island.

Harbour Trust parklands will continue to remain open daily as will the 22nd Biennale of Sydney: NIRIN exhibition at Cockatoo Island.

To support our accommodation guests, we have modified our cancellation policy for stays booked prior to 31 May 2020.  All stays can be rescheduled to any time in the next 12 months at no cost. Campground stays can be cancelled at no cost, and a 20% cancellation fee will apply to stays in our heritage apartments and houses. To reschedule, cancel your stay or for additional information, please contact our accommodation team by phoning (02) 9700 4111 or emailing stay@cockatooisland.gov.au

This is an evolving situation and the Harbour Trust will continue work closely with the NSW Government to ensure our operations are in line with the latest advice.  The health and safety of our visitors and community remains our ongoing priority.

We thank you for your support, and we look forward to resuming our tours and programs as soon as possible.

Update (13 March 2020)

As the situation unfolds, our priority is the health and safety of our visitors, staff and volunteers. Currently, Harbour Trust sites remain open to the public; however, we are monitoring the situation vigilantly.

In addition to seeking updates from the NSW Department of Health and the World Health Organisation, the Harbour Trust is reviewing and updating its business continuity plans and emergency protocols as information becomes available.

We have also established enhanced cleaning protocols, including additional cleaning of accommodation at Cockatoo Island as well as our visitor centres at North Head and Cockatoo Island, and public facilities across all sites.

It is important to remember that simple hygiene precautions, such as washing your hands with soap and sneezing into your elbow, help stop the spread of any virus, including COVID-19. If you are experiencing any symptoms, please seek medical advice.

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