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Career opportunities

arrow Current Vacancy: Event & Venues Operation Officer
Do you want to work for an employer dedicated to creating and maintaining extraordinary places on the world’s best harbour?

Then consider working for the Harbour Trust. By striking a balance between innovation, environmental protection, community expectations and heritage conservation, we seek to leave a lasting legacy for all Australians; namely, a network of vibrant public domains where visitors can enjoy unique experiences.

Career opportunities with our organisation include positions in environmental management, marketing and communications, planning, project management, business development, and property management.

As an equal opportunity employer, we welcome applications from Aboriginal and Torres Strait Islander people, mature age people, people from diverse backgrounds and people with a disability.

Note: The Harbour Trust does not accept unsolicited employment applications. When a job vacancy becomes available, it will be listed on the job board below or advertised on online job marketplaces, either by the Harbour Trust or by appointed recruitment agencies.

See also: About the Harbour Trust and Volunteering for the Harbour Trust

Ranger (Aboriginal Identified Position)

The Harbour Trust is seeking a people person with a passion for customer service to join our team of rangers in a full-time, Aboriginal Identified Position.

The successful candidate will spend their working days at heritage destinations on the world’s best harbour and must have the ability to work rotating shifts (incl. four weekends in a seven-week period) at any of our sites.  

Reporting to the Deputy Head Ranger, you will be a public facing ambassador for the Harbour Trust, ensuring the safety and security of the members of the public who visit these iconic sites plus Harbour Trust parkland and property.


Key responsibilities

Some of your more specific duties will include (but will not be limited to):

  • Providing advice to the public and tenants concerning the Harbour Trust.
  • Learning the Harbour Trust regulations and enforcing these with the issuing of Infringement Notices.
  • Undertaking regular patrols and inspections of all Harbour Trust buildings, parklands, tracks and roadways.
  • Preparing reports on site any site irregularities and issues to public safety that may require attention.
  • Responding and assisting with any emergencies.
  • Coordinating, directing and liaising with Harbour Trust security contractors.
  • Providing support on traffic management issues.
  • Maintaining an accurate diary of all duties, recording all incidents and preparing written reports to the Deputy Head Ranger.
About You

This is an Aboriginal Identified position. The successful candidate will have experience in customer facing roles, ideally within a hospitality, travel, or tourism context.  Given the nature of the role, a high level of personal fitness is desirable.

Experience as a regulator would be an advantage for the candidate. You should have the ability to quickly obtain a thorough understanding of the Harbour Trust’s Regulations. Awareness and experience with Sydney Harbour and its environment would be an advantage.  Knowledge of local state and federal legislation and awareness of legislation regarding heritage listed assets would also be highly regarded.

Most importantly, you will have highly developed communication skills and the ability to interact in a confident and positive way with colleagues and members of the public.  You will respond well to high pressure situations and be able to negotiate satisfactory outcomes when solving problems or facing conflict situations.

Knowledge and experience in Work Health and Safety and the ability to implement Harbour Trust policies on Workplace Diversity, including the Harbour Trust Reconciliation Action Plan, will be essential in this role.

In your application, please address the following criteria:

  • Communication skills and customer service experience.
  • The ability to work individually and as a part of a team.
  • Ability to learn new legislation.
  • Ability to enforce regulations.
  • Ability to work weekends.

Although not essential, the following would be highly regarded:

  • Current First Aid Certificate
  • White Card (Construction)
  • RSA
  • Boat Licence

A current NSW driver’s licence is essential. A Federal Government Australian Nationally Co-ordinated Criminal History Check will be conducted before commencement.

This Level 3 position is an Aboriginal Identified position within the Rangers team.  It is a full-time role and is attracting a salary between $63,311 and $69,724. Applications should be forwarded before 5pm Friday 4 June 2021 to employment@harbourtrust.gov.au.

 

 

Education and Public Programs Officer

The Harbour Trust is seeking an Education and Programs Officer. The successful candidate will be responsible for the coordination and operation of a) education programs for public groups such as school, tourism and corporate groups, b) low-impact public programs that drive visitation to sites and c) the organisation’s program of programmed tours.

Key responsibilities
  • Educate and engage visitors using innovative, interactive and interpretative experiences and by sharing the stories of Harbour Trust sites. 
  • Be aware of industry trends and emerging technologies used to engage, educate and immerse visitors.
  • Prepare the Harbour Trust’s annual programmed activities and coordinate events including NAIDOC Week, National Reconciliation Week and other key events as required.
  • Coordinate and attend programmed events, managing on-ground logistics and cancellations for programmed events and tours in case of inclement weather.
  • Coordinate the Harbour Trust’s programmed and on-demand tours including coordination of guides to ensure regular programming and a positive user experience.
  • Work with the greater marketing team to ensure growing awareness and successful attendance of tours.
  • Work with the Manager to review and develop tours, adding additional streams and sessions as recommended.
  • Work with Manager to meet budget targets for programs and tours.
  • Coordinate education programs and activities for Harbour Trust sites; ensuring alignment with the curriculum.
  • Develop new educational products as required.
  • Collaborate across the business to deliver education programs for other audience groups such as campground groups and corporate groups.
  • Develop and manage operational plans, co-ordinate execution and deliver post analysis documentation.
  • Liaise, collaborate and build relationships internally and externally.
  • Manage events in accordance with WH&S requirements and provide risk assessment for each tour/event or program.
  • Maintain a high level of customer service to all stakeholders.
  • Be responsible for appropriate record management and maintaining supplies and equipment as required.
  • Other duties as required.
About you

In your application you must be able to demonstrate your qualifications, attributes, skills and knowledge in these key areas:

  • Knowledge and experience in production and delivery of education or similar tours and in the development of public programs.
  • Experience engaging audiences through various forms of interpretation (tours, experiences, signage, interactive elements).
  • Experience coordinating events including WHS and risk protocols.
  • Experience researching and communicating complex and layered history, including our First Nation’s history.
  • Good interpersonal skills and demonstrated ability to network and develop good working relationships with internal staff, schools and stakeholders both internally and externally.
  • The ability to use word processing, spreadsheet and presentation software packages.  
  • Good project management skills, with the ability to prioritise varied and conflicting demands, timelines and manage workload to agreed standards.
  • Excellent organisation skills with the ability to work in a fast-paced environment.
  • Knowledge of state and federal laws and regulations that govern the educational programs.
  • Ability to work collaboratively as part of a team.
  • Willing to undertake a Police Check and Australian citizenship or the ability to work in Australia

Please email your application and resume to employment@harbourtrust.gov.au by 20 June 2021. Only shortlisted candidates will be contacted.